Privacy Policy

FitPilot ("FitPilot," "we," "us") is operated by Sentez Inc. This Privacy Policy explains what we collect, how we use it, and your rights. By using FitPilot you agree to this policy.

1. Information we collect

• Account data: email, sign-in identifier, password (hashed).
• Onboarding answers: age, sex, height, current weight, weight goal, weight-loss journey status, and supplement preferences.
• Medication data: if you opt in — GLP-1 type (Wegovy, Ozempic, Mounjaro, Zepbound, Saxenda, oral Semaglutide, or custom), dose, schedule, injection site, dose logs.
• Supplement data: photos of bottles you scan, identified ingredients, dosages, stack composition, AI scan results.
• Daily check-in: energy, sleep, appetite, mood (1–5), and side-effect entries (nausea, fatigue, headache, constipation, custom).
• Usage & device data: app interactions, crash logs, device model, OS version, IP address, push tokens.
• Subscription data: purchase status and renewal information from Apple. We do not see or store your payment card details.

2. How we use your information

• Run the AI supplement scan (sending the photo and identified ingredients to OpenAI for analysis), check GLP-1 and stack interactions, and surface timing and dosage suggestions.
• Send dose, supplement, and refill reminders via push notifications.
• Personalize your insights, weight trends, and side-effect summaries.
• Operate, debug, and improve the app, including measuring feature performance and A/B tests.
• Communicate with you about your account, subscription, or critical updates.

3. Third-party services

We share data with carefully selected processors strictly to deliver FitPilot:

• OpenAI — supplement label analysis (o4-mini Vision, GPT-4.1 nano fallback). Photos and identified ingredients are processed under OpenAI's enterprise terms and are not used to train models.
• Firebase (Google) — authentication, database, file storage, analytics.
• Adapty — subscription management and entitlement validation.
• Mixpanel — product analytics and A/B test assignment.
• OneSignal — push notification delivery.
• Amazon Associates / iHerb — affiliate referrals when you tap a supplement repurchase link. We may receive a commission.

4. Health information & HIPAA

FitPilot is a consumer wellness app. We are not a HIPAA-covered entity and FitPilot is not a substitute for professional medical advice, diagnosis, or treatment. Information surfaced by the app — including interaction warnings and dosage suggestions — is for educational purposes only. Always consult your healthcare provider.

5. Data retention & deletion

We keep your data while your account is active. You can request deletion of your account and associated personal data at any time from in-app settings or by emailing hey@sentez.co. Aggregated and de-identified data may be retained for analytics.

6. Your rights

Depending on your jurisdiction (including GDPR and CCPA), you have rights to access, correct, port, restrict, or delete your personal data, and to object to certain processing. Contact hey@sentez.co to exercise these rights.

7. Security

Data is encrypted in transit (TLS) and at rest. Access is limited to authorized personnel. No system is perfectly secure — please use a strong password and protect your device.

8. Children

FitPilot is intended for adults aged 18+. We do not knowingly collect data from children under 18.

9. Affiliate disclosure

Some product recommendations are labeled "Sponsored" and contain affiliate links. If you purchase through these links, we may earn a commission at no extra cost to you.

10. Changes to this policy

We will notify you of material changes via in-app notice or email. Continued use after changes take effect constitutes acceptance.

11. Contact

Sentez Inc. · hey@sentez.co