How can we help?
Most questions are answered below. If you still need a hand, our team replies within one business day.
Email hey@sentez.coGLP-1 setup & doses
Add or edit your medication, change dose schedule, or fix a missed log from Profile → Medications.
Scanning issues
If a scan misidentifies your bottle, tap the result to edit any field. Make sure the label is well-lit and in focus.
Notifications not working
Enable notifications under iPhone Settings → FitPilot → Notifications. Background app refresh should be on.
Subscriptions & refunds
Manage your subscription in Apple ID → Subscriptions. Refunds are handled by Apple per App Store policy.
Account deletion & data export
Profile → Privacy → Delete account. We process deletion within 30 days. Export your data the same way.
Feature requests
We read every message. Tell us what would make FitPilot better for you.
Important
FitPilot is not medical advice. For urgent symptoms, contact your healthcare provider or emergency services. For medication questions, talk to your prescribing doctor or pharmacist.